> For the complete documentation index, see [llms.txt](https://docs.stakingrewards.com/verified-provider-program/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stakingrewards.com/verified-provider-program/verification-methodology/sr-rating/verification-criteria/business-operations.md).

# Business Operations

We assess, among other things, the legitimacy of a provider's business, the delegator protection, and the sustainability of their services in a fast-moving environment like crypto. In assessing them, we especially emphasize their business practices, and the veracity of the information they provide. We see this as the cornerstone of a truthful relationship between delegator and validator.

<details>

<summary>Liability</summary>

The crypto market is continuously in a changing environment. For this reason, in this section, we would like to see how the Provider deals with different situations:

* Offering of slashing protection&#x20;
* Sending funds to the Provider’s validator address instead of delegating&#x20;
* Strategies for market downturns and alternative strategies

</details>

<details>

<summary>Accountability</summary>

In this section, it is asked how long the Provider is operating the services. The longer this is the case, the higher the assumption that there is a long-term interest in continuing the services.

</details>

<details>

<summary>Compliance</summary>

Regulatory security and the legitimacy of the Provider’s service are the cornerstones of a trusted relationship between delegator and validator.

In this section, the following aspects are considered:

* The legal jurisdiction under which the operations fall&#x20;
* Whether the Provider restricts certain jurisdictions in the services

</details>